Frequently asked questions
How do we pay you? What payment types do you accept?
Button Pest Control cover most methods of payment, including:
VISA
Mastercard
Apple Pay
Google Pay
Cash
Bank deposit
EFTPOS
Debit Card
Credit Card
Commercial & Industrial pest control FAQs
Do you provide pest control for food manufacturing and food-handling premises?
Yes. We provide integrated pest management programs for food manufacturing, processing, storage, packing, hospitality and other food-handling environments. Programs can include scheduled servicing, monitoring, pest activity reporting, trend analysis and access to relevant compliance documentation.
Can you provide documentation for audits and compliance?
Yes. Commercial clients can access service reports, pest activity data, trend analysis, SDS, product labels and relevant compliance documents. Documentation can be tailored to the requirements of your premises and pest management program.
Do commercial clients have access to their pest-control records?
Yes. Commercial clients can be provided with 24/7 access to their own client portal, including service records, pest activity information and relevant documentation, along with our standard on-site folder containing relevant documentation to assist with audit and compliance requirements.
Do you provide pest control for schools and childcare centres?
Yes. We service schools, childcare centres and other environments involving children. Our technicians hold current Working With Children Checks and Police Checks, and treatments are planned around the needs and operation of the premises.
Are the products you use registered in Australia?
Yes. We only use pest-control products registered by the APVMA and apply them according to their approved label directions.
Do you use Integrated Pest Management (IPM)?
Yes. Rather than relying solely on chemical treatment, IPM considers pest monitoring, sanitation, harbourage, entry points, environmental conditions and appropriate treatment methods to provide effective long-term pest management.
Can you service our business outside operating hours?
Yes. Many businesses appreciate our flexibility in providing services outside their operating hours, minimising disruption to staff and customers while allowing pest control treatments to be carried out effectively.
Can you take over an existing commercial pest-control program?
Yes. We can inspect your existing pest-management setup, review monitoring points and current pest activity, and recommend any changes required before establishing an ongoing service program.
Do you provide pest activity trends and heat maps?
Yes. Our commercial pest management programs can include pest activity data, trend analysis and heat maps to help identify areas of increased activity and recurring pest issues. This information can help businesses identify patterns, assess the effectiveness of pest management measures and support audit and compliance requirements.
How often should commercial premises have pest control?
The appropriate service frequency depends on the type of business, pest risk, site conditions, historical pest activity and any food safety or audit requirements. Rather than applying the same schedule to every business, we assess your premises and recommend a servicing frequency appropriate to its individual risk and operating environment.
We have thousands of millipedes in our new industrial building, can you help?
Yes, this is quite common in many new builds. We can treat all premises for millipedes, although it may take a few treatments to eliminate them completely.
Residential pest control FAQs
End of Lease pest control FAQs
Is end of lease pest control mandatory in Victoria?
Not always, but some rental agreements require pest treatment, particularly where pets have been kept at the property. It’s also a great way to protect your bond and ensure no disputes at inspection. It's essential you read your tenancy agreement or check in with your agent or landlord for End of Lease pest control compliance, as tenancy agreements differ!What pests are covered in an end of lease treatment?
Commonly fleas, ants, and spiders.When should I book pest control before moving out?
After your final clean and carpet shampoo, ideally within 24–48 hours of your final inspection.Do I get a certificate for my landlord or rental agent?
Yes, you’ll receive a receipt detailing the treatment upon completion, confirming the work meets your rental requirements.
Does Button Pest Control treat termites?
No, we do not. There are many pest controllers offering this service for you, and we're happy to recommend a trusted colleague to you if required.
Do you kill bees?
We only treat bees in an absolute emergency. We want to save bees as much as you. Wherever possible, Button Pest Control will always try to relocate a hive using a local beekeeper. However, this may not be possible (if the nest is located in a childcare centre or aged care centre, for example) and if humans are in danger, and with no other option, we will treat the hive accordingly.
Will a spray for crawling pests around my property wreck my house paintwork?
No, our treatments will most definitely NOT damage your paint!
Should I clean all the spider webs away before you treat my house?
No, webs point the way to the location of the spider you'd like removed, and if the spider is hiding, without the residual spray on its web, it may dodge the treatment completely.
Does Button Pest Control offer a spider web cleaning service after a spider spray?
Yes, this is a service we do offer, usually a week after treatment, for an additional charge.
Does Button Pest Control offer eco-friendly pest control options?
Yes, we do. Please have a chat with us regarding our eco-friendly options.
Why is pest control cheaper if I agree to scheduled servicing?
With scheduled servicing, we get to know your premises and where the 'hot spots' are, and a service every 3-6 months means less unwelcome pests each time we service, meaning less chemical cost to you. This is a tried-and-tested solution to keep on top of pest invaders. Plus, you get to save a significant amount whilst keeping pesky pests out of your home.
Can you treat my garden for ants? There are millions.
Yes, we offer an ant treatments to eliminate the annoying ants in your garden! No more ant nips!
Is my home and garden child and pet safe, after ant and spider sprays?
Yes, once the treatment has dried, treated areas can be re-entered by children and pets in accordance with the product label directions and our technician's advice.
Does Button Pest Control control birds?
No, we do not offer this service.
Can you treat for flies and mozzies?
Yes, we can! We can spray outside your home on the spots where flies and mosquitos rest, and around entry points to help minimise their impact on your life!
Button Pest Control
0485 522 559
info@buttonpestcontrol.com.au
PO Box 547, Pakenham, VIC 3810
Licenses: L010955 / L012918
ABN: 52 596 097 818
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Website by Dawn Button - Button Pest Control